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Value
Sea of
Diamonds has built
strong ties with leading jewelry
manufacturers all over the world over the
past 25 years. Because of these
relationships, we purchase jewelry at
substantial discounts. We also tie-up far
less money in inventory than a
brick-and-mortar retailer, because
selling over the Internet enables us to
turn our inventory much faster. The lower
cost of inventory and not having the
overhead of a large retail store (sales
staff, commissions, security, insurance,
printing and mailing of catalogs, etc.)
reduces our operating costs tremendously,
enabling us to pass the savings on to
you.
30-Day Return
Policy
At Sea Of
Diamonds customer
satisfaction is our number one concern.
If you find your purchase does not meet
or exceed your expectations, we will be
happy to provide you with a full credit
or exchange on any product (except custom
orders) within 30 days of shipping, no
questions asked. Please see our
Return
Policy and
Conditions of
Return.
Free Insured Air
Shipping
Sea Of
Diamonds is pleased
to offer free insured air shipping on all
orders within USA. Your order will be
prepared, inspected, securely packed and
shipped fully insured by FedEx or US
Postal Service depending on the order
value and destination of your order. For
details please click on the
Shipping
Information.
Secure
Transactions
At Sea of
Diamonds the
security of your information and
transactions is our top priority. We
automatically encrypt your confidential
information in transit from your computer
to our computer using the Secure Sockets
Layer protocol (SSL) with an encryption
key length of 128-bits (the highest level
commercially available). Once your
information reaches us, it resides on a
secured server. Our servers sit behind an
electronic firewall and are not directly
connected to the Internet, so your
private information is available only to
authorized computers.
Customer
Service
If you need any assistance in
selecting an item or have questions about
items you have already purchased, please
feel free to contact one of our friendly
customer service representatives. Call us
at 1-888-SEA-8818,
or e-mail us at
service@seaofdiamonds.com.
Outside of the United States, call
213-226-0150, or fax us at 213-226-0155. It
will be our pleasure to assist you. We are open
Monday - Friday from 9:00 a.m. to 6:00 p.m.
PST.
Selection
At Sea of
Diamonds we offer a
wider selection of fine jewelry
merchandise than other online jewelers,
traditional jewelry stores or catalogue
houses. Our team of buyers searches the
globe to provide you with exceptional
diamonds, gemstones and fine jewelry at
the best possible prices. We either
manufacture our jewelry, or purchase from
reputable manufacturers and importers at
deep discounts. This means you can select
some truly unique jewelry items you won't
find elsewhere at unbeatable prices.
Special
Requests are our pleasure
to accommodate.
Education
At Sea Of
Diamonds we want
you to make an informed decision. This is
why we offer an in-depth educational
component for you to
explore, prior to purchasing. Whether you
are looking for an engagement ring, want
to learn about the 4 Cs of diamonds, or
have questions about cleaning or caring
for your jewelry, you will find all the
answers here, Jewelry Care.
Privacy
Policy
Sea Of
Diamonds is
committed to respecting the privacy
rights of our customers and all visitors
to our web site. We take this matter very
seriously, and have instituted many
policies and procedures to insure that
none of your privacy rights are ever
violated. The Sea Of
Diamonds Privacy
Policy details the measures we have
taken to safeguard and protect your
privacy, while providing you with a
unique and rewarding online shopping
experience. By visiting sea of
diamonds , you are
agreeing to the policies stated in
our
Privacy
Policy and Terms of Use.
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